Position Overview

Beth Bettger State Farm in Cerritos, CA is hiring an Account Representative who keeps score. This is a sales role built for someone who wants a number to hit, the training and coaching to hit it, and sales commission that is not capped when they do.

Responsibilities

• Identify and qualify leads, then convert qualified opportunities into appointments and applications
• Log every call, quote, and follow-up in the agency system so your sales pipeline stays current
• Hit weekly outreach targets and monthly production goals
• Complete product training and the coursework needed to get licensed
• Book appointments and guide each prospect through the sales process to a decision

You Will Do Well Here If You

• Can pick up the phone and talk with someone who was not expecting your call
• Treat a no as part of the process, not the end of it
• Want clear numbers to aim for — calls, quotes, and policies written

This Probably Is Not Your Role If You

• Prefer servicing current customers over finding new ones
• Avoid conversations about price or asking for a decision

Qualifications

• Prior sales, retail, or customer-facing experience preferred — insurance training and licensing provided
• Self-starter who follows up without being reminded
• Ready to complete required state insurance licensing
• Takes coaching well and collaborates easily with the agency team
• Confident and clear on the phone, including with people you have never spoken to

Benefits

• Base salary plus performance-based commission
• 401(k) retirement plan
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths

Pay range: $65,000-$85,000 per year

This range reflects expected total compensation—including base salary, commissions, and bonuses—when performance goals are met. Base salary varies based on experience and licensing. Commissions are uncapped, and high performers regularly exceed this range.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Position Overview

Great service is at the heart of what we do. Beth Bettger State Farm is hiring a Customer Care Representative in Cerritos, CA who truly enjoys helping people — answering questions, solving problems, and making sure every customer feels taken care of.

Responsibilities

• Build and maintain strong relationships with existing customers to support retention and loyalty
• Spot gaps in a customer's coverage when you review their policies
• Check back in with customers to keep them with the agency
• Keep customer files complete and current in the agency system
• Answer questions about policies, bills, and coverage updates and get the details right
• Work through customer problems calmly until they are resolved

Qualifications

• No prior insurance experience required
• Willing to earn the required Property and Casualty license
• Friendly and professional, and puts customers' needs first
• A patient listener who enjoys solving problems for people
• Careful with details and dependable about seeing tasks through

Benefits

• Hourly wage plus performance-based commission
• 401(k) retirement plan
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths

Pay range: $25-$27 per hour

Base salary varies based on experience and licensing. You can also earn commissions and bonuses.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.